Accelerate Strength Privacy Policy
Laurinda Pty Ltd (Accelerate Strength, we, us or our) respects your privacy. When we collect, use or disclose personal information, we do so in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth) (Privacy Act).
Why do we collect your personal information and how do we use it?
We collect personal information so that we can provide you with information, our products and services, and seek to improve your customer experience. The ways we use personal information include:
to offer and provide CrossFit training and other products and services to our clients,
to manage member and employee records,
to send emails and newsletters,
to market our products and services,
to run our website,
to collect feedback and handle complaints, and
for any other purpose we notify in writing at the time of collection.
The information we collect from you may include sensitive information (such as information about your health and medical conditions), which we will only collect with your consent. We may also collect information about you because we are required or authorised by law to collect it.
Accelerate Strength may contact you in a number of ways, including via telephone, email, SMS or post.
How we collect personal information
We generally collect your personal information directly from you, for example when you provide your personal details when you sign up as a member. We may also collect it through another person with your authorisation or from our affiliates, including (in some cases) medical professionals who we have partnerships with so that we can tailor our services to better suit your particular needs.
We may also collect personal information from you through the use of cookies when you visit our website. Where we use cookies, we do so to enhance our customers’ experience on our website and to track user traffic. Cookies can only store personal information which you provide yourself. You can disable cookies by adjusting your browser settings.
How we hold personal information
We take reasonable steps to secure the personal information we hold and protect it from misuse, interference and loss, including by restricting access of the information to authorised individuals and using password protection for certain personal information stored electronically.
Disclosing personal information
Where possible, we do not disclose your personal information to third parties. However, in order for us to effectively provide our products and services, we may disclose your personal information to our employees, representatives, insurers, service providers or other third parties who assist us to provide our products and services. Where we need to disclose your personal information, we will only do so to the extent we consider necessary.
The information we collect might sometimes be stored, transferred or processed outside of Australia, for example on cloud hosting facilities.
From time to time, we may need to disclose your personal information to comply with a legal requirement, such as a law, regulation, court order or in response to a request from a government agency.
If we sell or transfer all or a portion of our business or assets, we reserve the right to transfer our databases, including personal information we have about you, to another person in connection with the sale or transfer. We will only do this to the extent permitted by law and where we consider it necessary to do so, and we will take reasonable steps to protect your personal information in these circumstances.
Links to other websites
Our website may provide links to other websites for your convenience and information. Those websites may operate independently from us and may have their own privacy policy, which we suggest that you view. We are not responsible for other websites’ content or use of information, including personal information.
Access to your personal information
You have certain rights under the Privacy Act to request access to personal information we hold about you and to update or correct that information. If you would like a copy of the information we hold about you or if you believe that any of the information we hold about you is out of date, incorrect or otherwise requires updating, please email us at info@acceleratestrength.com.au. A small administrative fee may apply where you request a copy of information.
Complaints about privacy
If you have a complaint about our privacy practices, please send details of your complaint to us in writing at info@acceleratestrength.com.au or to 17/1-13 Parsons St, Rozelle NSW 2039. We take complaints very seriously and will respond to you shortly after receiving your written complaint.
Consent
By using our website, our products or our services, you consent to the collection, use and disclosure of your personal information (including sensitive information) in accordance with our Privacy Policy.
When you give us personal information about someone else, we rely on you to make that person aware that you will give us that information, the ways we may use that information, the circumstances in which we may disclose it and how that person can access the information. If it is sensitive information, we rely on you to have obtained the person’s consent about these matters. If you do not have the person’s consent, you must tell us at the time you give us the information.
You can choose not to receive product and service offerings from us by notifying us in writing at info@acceleratestrength.com.au. If you do not provide the information we request, we may not be able to provide you with certain products or services.
Changes to our Privacy Policy
Accelerate Strength may update this Privacy Policy from time to time at our discretion. All changes will be effective from the time we post our updated Privacy Policy on our website. Please check our website to view our current Privacy Policy.